Privacy Policy
Last updated: August 12, 2026
This Privacy Policy describes how Flex Fit Shorts ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://flexfitshorts.com (the "Site").
1. What Personal Data We Collect
We collect various types of personal information to provide and improve our services to you. This may include:
- Contact Information: Name, email address, shipping address, billing address, phone number.
- Payment Information: Credit card numbers, debit card numbers, or other payment account details (processed securely by third-party payment processors).
- Account Information: Username, password, purchase history.
- Device and Usage Information: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, clicks, and other interactions with our Site.
- Location Information: General geographical location derived from your IP address.
2. How We Collect Your Data
We collect personal data through various methods:
- Directly from You: When you create an account, place an order, subscribe to our newsletter, fill out forms, or contact customer support.
- Automated Technologies: Through cookies, web beacons, pixels, and other tracking technologies as you navigate our Site.
- Third-Party Sources: From payment processors, shipping carriers, and analytics providers.
3. Purpose of Data Collection
We use your personal information for the following purposes:
- Order Fulfillment: To process and fulfill your orders, including shipping products, processing payments, and sending order confirmations.
- Customer Service: To respond to your inquiries, provide support, and manage returns or exchanges.
- Marketing and Promotions: To send you promotional offers, newsletters, and information about our products and services (with your consent where required).
- Analytics and Improvement: To understand how you use our Site, analyze trends, improve our products and services, and enhance user experience.
- Advertising and Targeting: To deliver targeted advertisements on our Site and third-party platforms based on your interests and browsing behavior.
- Security and Fraud Prevention: To protect our Site, detect and prevent fraudulent transactions, and ensure the security of our systems.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Third-Party Services That Receive Data
We share your personal information with third parties to help us provide our services and operate our business. These include:
- Payment Processors: Such as Stripe or PayPal, to securely process your payments. We do not store your full payment card details.
- Shipping Carriers: Such as USPS, UPS, or FedEx, to deliver your orders.
- Analytics Providers: Such as Google Analytics, to understand website usage and performance.
- Advertising Platforms: Such as Meta (Facebook/Instagram), TikTok, Snapchat, and Google Ads, for targeted advertising and marketing campaigns.
- Customer Support Platforms: To manage customer inquiries and communications.
- Email Marketing Services: To send newsletters and promotional emails.
These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
5. Cookie Policy
Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and for advertising purposes. Cookies are small data files stored on your device.
Types of Cookies We Use:
- Strictly Necessary Cookies: Essential for the operation of our Site, enabling core functionalities like security, network management, and accessibility.
- Performance Cookies: Collect information about how you use our Site (e.g., pages visited, loading errors) to improve its functionality.
- Functional Cookies: Remember your preferences (e.g., language, region) to provide a more personalized experience.
- Targeting/Advertising Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of advertising campaigns. These may be set by us or by third-party advertising partners.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.
6. Data Retention Period
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This typically means we retain your data for the duration of your account with us, plus a reasonable period thereafter to comply with legal obligations or resolve disputes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction/Rectification: Request that we correct any inaccurate or incomplete personal data.
- Right to Deletion/Erasure: Request that we delete your personal data, subject to certain legal exceptions.
- Right to Opt-Out: Opt-out of marketing communications at any time by following the unsubscribe link in our emails. You can also opt-out of targeted advertising by adjusting your preferences on advertising platforms or using industry opt-out tools.
- Right to Object: Object to the processing of your personal data in certain circumstances.
- Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided below.
8. Children's Privacy (COPPA Compliance)
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Contact Information for Privacy Inquiries
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@flexfitshorts.com
10. How Policy Updates Are Communicated
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.